Shipping and Delivery

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Online Availability

 

The online availability lets you know approximately when we can ship the product to you. This estimate does not include the time it will take for the product to be delivered to you after it leaves our warehouses.

　

List of product availability terms

 

In Stock: Usually ships next business day. We will ship the product once we are sure that stock is available.

Out of Stock: Will ship when available. This product is currently out of stock in our warehouse. We are unable to obtain a precise date of availability from the manufacturer; however, we are trying our best to confirm availability dates. The product will be shipped as soon as the stock is available.

　

Shipping cost estimates

 

Please use the Shipping Estimator tool in your Shopping Cart to calculate the costs for each shipping option. The finalized charges will appear in the checkout page. These costs are calculated based on the product selection and your shipping address.

　

Delivery details

　

Delivery of your order is subject to the availability of our inventory and the shipping method you select.

　

We may split your order into more than one shipment, depending on the availability of each product. If your order is split you will not be charged for the extra delivery, although your shipping charges may be split over the various invoices. If you need to receive one of your products sooner, we recommend that you place it in a separate order to avoid any possible delays. Your credit card will not be charged until we have shipped your product.

　

Carriers usually deliver between 8 am and 5 pm local time. If you are not home to accept delivery, we will leave you a delivery notification card with further details and a pick up location. For your own security, please bring proper photo identification when you pick up your order.

　

Delivery areas

 

For your convenience, we deliver anywhere in the worldwide. To make sure that orders being sent to PO boxes and rural route addresses get to their proper destination, please include a physical street address, highway number and/or an emergency number with your order.

　

Methods of delivery

　

To give you the best possible service, we use a variety of couriers depending on which best suits your needs. We will tell you which courier company is handling your delivery when we send you your shipping confirmation email. Please note that when the delivery team brings a package to your home, they need a signature to finalize the delivery. The package must be accepted and signed for by someone at your delivery address.

　

Tracking your order

　

You can check the status of your order by clicking on the My Order tab at the top of our Home page, and logging into the system using your account information. Tracking numbers can be found in your shipment notification email or in My Orders.